Natural, Vegan & Cruelty-Free | Natural Beauty That Doesn’t Cost the Earth

Frequently Asked Questions

We’ve put together answers to some of the most common queries about our products, shipping, and policies. If you don’t find what you’re looking for here, feel free to reach out to us at support@sukinnaturals.in, our team will be happy to assist you.

Orders & Shipping

  • No, we offer free shipping on all orders across India.

  • Yes, we provide both prepaid and Cash on Delivery options for your convenience.

  • Delivery times may vary depending on your location. You will receive tracking details once your order has been dispatched.

Returns & Refunds

  • Since our products are consumable, we do not accept returns or exchanges once they are opened or used. Returns are only accepted for products that are damaged during transit.

  • You can raise a return request within 7 days of delivery through your account. You will need to provide photo and video evidence of unboxing to help us verify the damage. To know more, please visit our Return & Refund Policy page.

  • After verification, your refund will be processed to your original payment method. Refunds can take up to 15 business days. To know more, please visit our Return & Refund Policy page.

Products & Ingredients

  • Yes, Sukin products are formulated with natural ingredients, inspired by the richness of India's soil, sea, and sky.

  • Absolutely. Sukin Naturals is 100% vegan and cruelty-free, right down to our processes.

  • No. Sukin is known for its famous “No List” – we leave out harsh chemicals and ingredients that may do more harm than good.

Contact & Support

  • You can reach us by email at support@sukinnaturals.in or call us at +91 72669 90044 during our office hours (Monday – Friday, 9 AM – 5 PM IST).

  • Our team will get back to you within 48 hours during business hours.